Privacy Policy

Mewaps Enterprise (registration number 2023/243228/07) provides mining support services in the Steve Tshwete Municipality. Our address is Plot 11, Woestalleen Farm, Middelburg, 1050.

This policy explains how we handle personal information about visitors to our website, people who contact us, job applicants, our employees, and contacts at our clients and partners.

Our Information Officer, registered with the Information Regulator, is our Chief Executive Officer, Muzi Sandile Magagula. You can contact the Information Officer about anything in this policy at privacy@mewaps.co.za.

When you contact us through our website: your name, company, email address, phone number, the type of enquiry and your message.

When you visit our website: our servers automatically record technical information such as your IP address, browser type and the pages requested, to keep the website secure and working.

If you work for us: information we need to employ and pay you, including:

• identity details, such as your name and ID or passport number
• contact details and home address
• banking details and tax number, for paying your salary
• salary, deductions, loans and payslips
• working hours, attendance and leave records
• medical certificates submitted with sick leave
• records of workplace and operational matters you report or are involved in

We use personal information only for the purpose it was collected for, including to:

• respond to your enquiry and, if you ask, prepare a quote
• consider your job application
• employ and pay our staff, manage leave and attendance, and meet our legal duties as an employer
• keep our website, systems and workplace safe and secure
• comply with the law, including tax and labour laws

We do not sell personal information, and we do not use it for marketing without your consent.

We share personal information only when necessary, with:

• service providers who help us run our systems, such as our email provider and our website hosting provider (to be named once chosen)
• government bodies when the law requires it, such as SARS and the Unemployment Insurance Fund (UIF)
• our accountants, auditors and legal advisors

Our service providers must protect personal information and may use it only to provide their service to us. If any provider stores information outside South Africa, we will ensure it is protected to the standard POPIA requires.

• Passwords are stored using one-way hashing, so they cannot be read by anyone, including us.
• Highly sensitive information, such as ID numbers, banking details, tax numbers, salaries, home addresses and medical notes, is encrypted before it is stored.
• Only staff whose role requires it can view sensitive information, and every time it is viewed or changed this is recorded.
• Information is sent over encrypted connections.

If we believe personal information has been accessed without authorisation, we will notify the Information Regulator and the people affected, as POPIA requires.

We keep personal information only for as long as we need it, or as long as the law requires, and then delete it securely.

Our public website does not use tracking or advertising cookies, and we do not use analytics services that track you. The staff portal uses essential cookies only, to keep signed-in staff logged in securely.

Under POPIA, you have the right to:

• ask whether we hold personal information about you, and request a copy
• ask us to correct or delete information that is inaccurate, out of date or no longer needed
• object to us using your personal information, in certain circumstances
• lodge a complaint with the Information Regulator

To make a request, contact our Information Officer at privacy@mewaps.co.za. We may need to confirm your identity first.

If you are not satisfied with our response, you can complain to the Information Regulator through its website, inforegulator.org.za.

We may update this policy from time to time. The date at the top shows when it was last changed. For questions, please contact us.